Brands: Payments and Pricing - Help Center

Brands: Payments and Pricing

Pod takes care of invoicing and payments for you.

VENDOR PAYMENTS + STATEMENTS

MONTHLY STATEMENT + PAYMENT

Access your monthly statements on your Dashboard via Finance > Monthly Statements. Statements reflect all activity in one place: orders, fees, credit memos, net proceeds and payments. Your payout is equal to the Ending Balance at the bottom of your statement.

GETTING PAID

Pod make payments to brands via Stripe Connect. In order to receive your payments, you are required to connect to Stripe via your Pod vendor dashboard, under Settings > Payments > Payouts. Pod is not responsible for any late payments if you do not complete the connection to Stripe.

Beginning May 30, 2024, Pod will no longer make ACH payments unless otherwise agreed. ACH and wire transfers may take up to a week to be processed. For payout amounts less than $100, wire transfers may be withheld due to processing fees.

Please contact payments@podfoods.co if you encounter any difficulties with your Stripe connection.

INTERNATIONAL BRANDS

Please note that international vendors without a US bank account will not be able to be paid via our normal Stripe transfer. We offer wire transfers for a $30 fee and these transfers are processed once a month at the end of the month. Alternatively, we recommend opening a US bank account for ACH transfers via Wise.

BRAND PAYMENT INFORMATION

Brands receive two payouts each month. On the 15th of the month, a payout is initiated for the prior month's first half statement activity (1st - 15th), and on the last day of the month a payout will be initiated for the prior month's second half remaining statement activity (16th - end of month).

Please allow a few business days for funds to be transferred into your bank account.

Please note:

You are able to view the previous month's statement activity on the 10th of every month for expectations on payout dates in the current month. This can be accessed in your Dashboard in the Finances Tab under the subsection: Monthly Statements

If you are a Pod Express Brand: Storage/handling fees will continue to be added to your statement on the last day of the month and therefore will be subtracted from the 2nd payout of the subsequent month.

Brand statements are finalized and made available to brands on the 10th of every month for the prior month's statement. There you will be able to see the amount of each payout. In the case of an outstanding negative balance on your account, Pod reserves the right to make an account debit via Stripe to resolve the amount due.

If you have any questions, please feel free to connect with payments@podfoods.co and cc your category manager.

Please note: you will not invoice Pod or the buyer companies to receive payment. Pod will initiate payment based on the monthly statement breakdown.

SAMPLE STATEMENT

FEES

POD EXPRESS SERVICE FEE

The Pod Express fee structure is as below:

For example, if you have 2 SKUs activated in our Chicago distribution center, your total monthly storage fee would be $40/SKU x 2 SKUs = $80/Month. This $40/SKU is based on a pallet position at the warehouse. The monthly storage fee decreases to $25/ per SKU/ per pallet/ per month/ per warehouse if you are in Sprouts Farmers Market, Whole Foods or Walmart nationally.

* Inventory is stored on consignment (the brand retains ownership of the inventory until it is sold to the retailer).

Effective January 1, 2026, the standard monthly storage fee for all categories (Monthly by SKU, per Pallet Location) will increase by $5.

Storage Fees are billed monthly, calculated based on your inbounds and stored inventory, by brand by DC. The storage fees and Pod Freight charges referenced above are outlined in detail by category in the table below.

Storage Fee Schedule Current Rate Updated Rate, effective Jan 01, 2026
Freight Handling - One-Time Single SKU Pallet $15/pallet $15/pallet
Freight Handling - One-Time Multi SKU Pallet $30/pallet $30/pallet
Emergency Small Parcel Handling
(One-Time Per-Case Fee, per Case Pack, All Temps)
$5/case $5/case
Dry (Monthly by SKU, per Pallet Location) $35 $40
Cold (Monthly by SKU, per Pallet Location) $45 $50
Frozen (Monthly by SKU, per Pallet Location) $50 $55
Deep Frozen (Monthly by SKU, per Pallet Location) $55 $60

Note: For brands that are active in 7 or more DCs, the storage fee for dry items is $25/SKU/month/pallet location, and is capped at $1,000 per month.

ADDITIONAL LABOR CHARGE

· Sort and segregate fees may apply to inbounds that arrive with significant damages or arrive as mixed pallets.

· These charges are in addition to the standard $30 handling fee for multi-SKU pallets.

* Proper labeling and grouping will help avoid any additional warehouse sort & segregation charges.

LONG TERM STORAGE SURCHARGE

If any individual SKU in any individual DC has been in storage for longer than 30 days and not one case of that SKU has been ordered and delivered to a retailer with the previous 30 days, an additional $1.00/case/month fee will be assessed for all cases of SKU that remain in storage until a withdrawal, donation or disposal is completed.

WITHDRAWAL, DONATION, & DISPOSAL FEES

Service Fee
All withdrawals made at least 24 hours prior to the product's pull date* $0.85/case (min. $70)
All withdrawals made within 24 hours of, or after the product's pull date* $0.90/case (min. $100)
Donation $0.50/case (min. $50)
Disposal $0.50/case (min. $50)

*Subject to loading/unloading fees, at the discretion of the DC, when applicable.

POD DIRECT SERVICE FEE

Please see below for our Pod Direct fee structure:

DISCONTINUATION

As part of the discontinuation process, we will partially withhold payment for at least 60 days if:

  1. Brand is participating in a promotion at the time of discontinuation.
  2. Billback invoices have not yet been received from the retailers.
  3. Brand has a guaranteed sales arrangement with the retailer.
  4. Brand has yet to fully withdraw their inventory from our distribution centers.

Please note that Pod requires the brand to disclose all promotions and agreements with the retailer at any time during the normal course of business. We reserve the right to withhold payment at any time to cover the cost of any in-store promotions.

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